Relationship management in the workplace

relationship management in the workplace

It has been observed that targets are achieved at a much faster rate if the employees work together and share a warm relationship with each other. Employees. Become a better communicator and find ways to handle workplace conflict. Good working relationships are the key to success in any job. Succeeding at work depends on developing strong interpersonal relationships with your coworkers. Here's how to deal effectively with people.

The Management & Employee Relationship in the Workplace | Career Trend

Not a single moment, there was any confusion. All this is possible through management. Every thing was well managed and organized effectively to avoid confusions and meet the ultimate objective of the store ie selling the product as well as making the customer happy.

relationship management in the workplace

Employee relationship management is an art which effectively monitors and manages the relation between individuals either of the same team or from different teams. Employee relationship management activity helps in strengthening the bond among the employees and ensures that each one is contented and enjoys a healthy relation with each other.

Employee relationship management includes various activities undertaken by the superiors or the management to develop a healthy relation among the employees and extract the best out of each team member. Let us go through certain activities which are imperative for a healthy employee relationship management: Transparency in communication is of utmost importance for a healthy employee relationship management.

A single point of contact must be assigned who should be made responsible for handling queries of all the team members and escalating it to the seniors. Confusions are bound to arise if all of them would walk up to their superiors with their problems.

Employee Relationship Management (ERM)

Let the team members decide their SPOC. In such cases employees actually know who to get in touch with in case of a query and in the absence of their superiors. The hierarchy should not be too complicated and every employee should be accessible to each other. Important information must be passed on in the presence of all, where everyone has the liberty to express his opinions freely. Important information can also be put on the notice boards for everyone to read and get a common picture.

If any one has performed exceptionally well, do display his name on the bulletin board. Let everyone read it and get inspired to perform better next time. Encourage morning meetings where individuals can come together and know each other well.

Exchanging information through emails is also an important way to improve the relation among the employees as everyone knows what is being communicated to the other individual. Encourage group activities at the workplace.

relationship management in the workplace

Motivate individuals to work together probably in a group so that the comfort level increases. The more they talk, the more they get to know each other. They would definitely come closer this way and start trusting each other more.

It is important to celebrate festivals at organization, the same way we do at our homes. Such informal get togethers go a long way in improving the relation among the employees. Families must also be invited for a better bonding. The team leaders must ask their team members to take their lunch together so that they discuss other things apart from their daily work. Assign challenging work to your team members so that they feel motivated to deliver their level best.

Do not assign something which they do not find interesting.

relationship management in the workplace

The responsibilities must be divided equally among the team members and no employee should be overburdened. Every employee should be aware of his key responsibility areas to avoid confusions. No way should the work get monotonous.

relationship management in the workplace

The concept of workstations and cubicles must be promoted rather than closed cabins. People sitting in closed cabins tend to get cut off from rest of the employees in the organization and are generally lost in their own sweet world.

What Is Employee Relationship Management?

Identifying Objectives Employee relationship management is a general term that means a lot of different things to a lot of different people. At the outset, it is important to define what is meant by employee relationship management and, specifically, what areas of the relationship will be managed.

For most companies, relationship management centers around items like attracting and retaining employees. Common measures of the effectiveness of these relationships include time to hire, turnover and employee satisfaction. Determining Employee Needs It is not enough to assume that a company or even its HR professionals know what is important to employees.

Needs vary greatly depending on employee characteristics--age, gender, etc. It is a good idea to find out directly from employees what their needs are. You can do this in one-on-one conversations that take place informally throughout the year, during formal employee evaluation meetings and through surveys and polls that can provide a quantitative indication of employee needs.

relationship management in the workplace

Balancing Work and Life Needs There is a widespread recognition in the 21st century that effective employee relationship management requires consideration of the whole employee. That means taking steps to ensure that the employee's work-life needs are well balanced. This can occur through creative staffing that might involve part-time, flextime or even off-site work assignments.